Özdemir, Z., & Küçükçolak, R. A. (2022). DETERMINATION KEY PERFORMANCE INDICATORS FOR IMPROVING PERFORMANS IN TURKISH AIRLINES. Working Paper Series Dergisi, 2(4), 45-64. http://workingpaperseries.ticaret.edu.tr/index.php/wps/article/view/139 (Original work published 30 Aralık 2021)